"Let me start by saying I usually DO NOT write reviews but We were so impressed with how we were taken care of I felt These Folks deserve this!
We purchased my 2015 Victory Magnum from Coastal during the 2015 fall bike rally,
(Our Third Victory)
Jason, Josh and everyone at Coastal made us feel so welcome the minute we pulled onto the lot!
Jason and Josh ran the numbers for me while we were on a demo ride with the Victory demo guys and girls.(Another Great Group of People)!
The whole experience of our purchase was easy and quick even though we added several additions to the bike (HOTVIC Parts),and they still had it ready in a matter of a few hours!
I plan to add more HOTVIC parts to my magnum in the future and I would DEFINITELY recommend Coastal Victory/Indian to anyone in need of parts & service or interested in purchasing a bike!
Thank You to EVERYONE that made our experience this GREAT!
A Very Happy Customer! "
By: Wayne Page - Durham, NC
"Coastal Victory/Indian is the best motorcycle dealership I have ever done business with. Over the years I have owned Honda, Suzuki, Yamaha, Harley-Davidson and Victory. To this point the Victory dealer in Connecticut was the best. The others were average and just adequate.
After moving to SC I started doing business with Coastal. They are always affable, friendly and available to help with anything you want and their knowledge of Victorys and Indians is unsurpassed in the business. They sell only Victory and Indian.
Recently I dropped by the dealership to look at an Indian I had seen on the internet. I saw the bike and looked at several others. I ended up trading my Victory in on a custom painted Indian Chief Vintage. I picked it up the next day and haven't been able to get the smile off my face.
Josh and the guys are the best as is the service department. You can't go wrong doing business with these motorcycle professionals! "
By: Don Turner - Conway, SC
"The wife and I met the Hotvic team this year in Helen, Georgia during a Victory Rally and was treated extremely well by the staff. We decided because of this treatment to ride over to Myrtle Beach two weeks ago to have some aftermarket modifications made to our 2013 CCT and again was treated by the staff fantastically. We had the bike in the shop for about 5 hours and decided to go on a tour of the town. Upon returning we talked with Jason and Josh for about 30 minutes until the bike was done and it looks great and sounds better.
Thanks Hotvic for all the help, see you next year in Georgia."
By: Tim Smith - Cornelia, SC
"Cant say enough about Coastal Victory. I have never been in their shop and everyone welcomes you and are very knowledgeable. WE have a dealership in summerville, but it is not even close to Coastal. Bought my highway pegs and my exhaust tips for my 14'Cross Country Eightball. I cant wait to go back to purchase the 21 inch package! Best prices around!!! Thanks Coastal. You all are the best!! "
By: Denario Small - Moncks corner, SC
"First let me begin by stating that my salesperson was Josh Kreinbrink. I found out about Coastal Victory while I was researching the Cross Country and finding aftermarket parts and accessories. I was saw a video which directed me to www.hotvic.com and the rest is history.
I live in Southern MD and we do have a local dealership in the area. Once I called the number that was listed on the website Josh answered the phone and asked how could he be of help. I wasn't planning just yet to buy a bike but I asked him about the parts that I have seen and if he would ship them to the dealership for installation if I were to purchase a bike in Southern MD. He took time out and explained that almost eveything was built in house to ensure the quality and fitment of the parts. He then proceeded to say the magic words "You do know that we are a dealership?"
Josh explained that Victory was running certain specials and asked a series of questions to ensure that I received everything that I would be entitled too if I decided to buy from them. The convincing remark was that every custom part that they stock would be installed for no extra cost! I started to think to mself "I can get the bike I want, looking the way I want it, save money at the same time, and have a fellas only road trip!" It was a no brainer and I agreed to buy a bike in October.
Josh and myself started working together by using all this new age tech(email, texts, and the internet) to accomplish the look that I have imagined for the bike. Once he convinced me of the color I had the scheme all laid out and we went to work. Josh even gave me his cellphone number and ensured me that I could contact him whenever I had a problem, question, or concern.
I planned to take delivery on Saturday February 21, 2015 before the shop closed at 3pm, Josh tried to hold out as long as possible for my arrival. Needless to say that I didn't get in the area until after 7pm that night. The shop is closed on
Sunday but Josh said he will come in and open up for me. Not only did he show up, he had installed other items I purchased while I was at the store. He loaded up the trailer and made sure that the tires on the trailer were properly inflated so that 700+ miles could be made safely on my return.
To sum things up this dealership and employees go far and above in making sure that the consumer feels glad that they brought their business here. I enjoyed my experience and will make sure that any future purchases will be made here. I also would like to thank Tim, the owner, for developing a formula for a successful business and putting proper staff in key positions to make us consumers feel great once we have left.
Keep up the great work guys!!"
By: Sherwin Douglas - Indian Head, MD
"Everyone at Coastal Victory were highly professional. I purchased my Victory Cross Country over the phone. Josh did an outstanding job of getting me what I wanted at a price that I could afford. He made sure when I picked up the bike that I was happy and that everything worked property. Josh had the bike lower 1 1/2 inches for me while I waited. It took just a short time for them to have it ready for me to ride. Thanks to everyone at Coastal Victory for making my purchase a happy one, and a special thanks to Josh for all your help. I love the bike. "
By: David Robertson - Summerville, SC
"After traveling 850 miles on 2 wheels to spend a few days in Myrtle Beach, I experienced a flat tire 2 blocks short of my destination. With only being in town for 3 days, I frantically looked for a dealership to replace my tire. Since my bike is a Honda Valkyrie, I tried the local Honda dealership in Myrtle Beach. They told me that they could work me in, but the price just to mount the tire was $250, because they were very difficult and time consumming. I couldn't believe what I was hearing,.....they sell and service Hondas, and it did prompt me to check other motorcycle shops in the area.
My second call was to Costal Victory and Indiana dealership, and I was greeted with a "can do" attitude citing that they had no issues working with metric bikes. To make a long story short, they ordered the tire, and mounted it for $75.00, and did this in less than one hour. They knew I was on "out of towner", yet made my experince very satisfying. These guys are for real and exremely interested in customer satisfaction. I wish them all the success going forward. They are top notch. "
By: Bart Alexander - Decatur, IN
"I bought a 2014 Cross Country in Tequila Gold with Black Flames during the 2014 bike week. Everyone at Coastal Victory treated us with the best service. I am so happy with my new bike. I highly recommend Coastal Victory and a special thanks to Mandy, Tim and Josh!!! You guys rock!!! "
By: Heather Bays - Huntington, WV
"Purchased a new 2014 Indian Chief Vintage from Dave at Coastal and I could not be happier. The people there are great from sales to service. Very pleased to have a local Indian dealer of such quality as Coastal Victory-Indian. If you are looking for a new bike this is the place to go. "
By: Carl Desmond - Murrells Inlet, SC
"David and Tim at Coastal Victory and Indian are top notch people, I have a victory dealer ship 20 minutes from my house but they suck so that's why I drove the 400 plus miles to buy my wife a judge for our 20th anniversary and to have them give my Vision new exhaust with some HotVic billit aluminum tips.
Thanks again guys. "
By: Stephen Drake - Sevierville, TN
"After shopping and looking locally for a new motorcycle, I was expecting the same old crap from just another bike dealer. Thank God I was wrong! What a refreshing experience in dealing with Coastal Victory! Tim, Dave, Rusty, Ben and all others whose names escape me, THANK YOU! I have been a customer service professional for decades so I appreciate the way this dealership operates! If only every sales experience could be so good!"
By: Steve Lawson - Little River, SC
"A must visit while on vacation to Myrtle Beach. Stopped in for a t-shirt and also bought a set Maxton cheese wedges for my CrossRoads. Nice shop, nice people, nice visit."
"I went in to Coastal Victory during bike week just to see the shop and meet the guys. While hanging out I got to talkin with Tim and Dave. Those guys showed true Southern Hospitality. I ended up trading in my 2012 Highball for a 2013 Hardball. That deal could not have gone easier and I would highly recommend doing business with them. You will not be let down. "
By: Anthony Feliton - Springfield, MA
"Thank you Tim and Dave, the courtesy, professionalism and overall buying experience was a pleasure. I am so glad I live locally and have your dealership and service at my disposal. You guys have proven to be very helpful and truly concerned for those you serve. Your honesty and respect for me as a potential Victory bike owner was not overlooked. It is hard pressed in todays world to find people who will actually do what they promise. I look forward to many years of dealing with Coastal Victory. "
By: Tim Woods - Murrells Inlet, SC